These terms and conditions will prevail over all terms and conditions of the Buyer's order, to the extent of any inconsistency. Any variation to these terms and conditions will only bind the Seller if such variation is in writing and signed by the Seller.
Any performance figures given by the Seller are estimates only. The Seller is under no liability for damages for failure of the Goods to attain such figures unless specifically guaranteed in writing. Any such written guarantees are subject to the recognised tolerances applicable to such figures.
Where the Buyer is a Consumer, the Seller's liability for a breach of a condition or warranty implied by Part 3-2 Division 1 of the Australian Consumer Law is limited to:
Where the Buyer is a Consumer, the Seller's liability under section 274 of the Australian Consumer Law is expressly limited to a liability to pay to the Buyer an amount equal to:
All Goods to be supplied by the Seller to the Buyer are as described on the Purchase Order as agreed by the Seller and the Buyer and the description on such Purchase Order as so agreed prevails over all other descriptions of the Goods including any specification or enquiry of the Buyer.
The LED Group Australia Pty Ltd ACN 142 065 003 is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au.
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone, facsimile numbers and any other information you are voluntarily willing to share with us when you contact our customer services or while engaging with our social media.
This Personal Information is obtained in many ways including correspondence, by telephone and facsimile, by email, via Contact forms on our website http://www.ledgrouprobus.com.au/, from participation in surveys, competitions and promotions, from cookies, from posts and engagement on our social media channels. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. The purpose for which we collect personal information is to provide you with the best service experience possible on the website. Some provision of personal information is optional. However, if you do not provide us with certain types of personal information, you may be unable to enjoy the full functionality of the website. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Our website uses Google Analytics for analysing data. This data includes:
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Your Personal Information may be disclosed in a number of circumstances including the following:
We may use your personal data with a third party marketing company with your consent. For example, we currently use Campaign Monitor to send email newsletters.
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
LED Group Australia Pty Ltd will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
If for any reason you decide you want your personal data to be deleted from our database or delivered to you, you can request this by emailing us at firstname.lastname@example.org.
This Policy may change from time to time and is available on our website.
The LED Group Australia Pty Ltd
Phone: 07 3890 5444
Fax: 07 3112 1927
Today’s energy saving solutions are not limited to LEDs, but also compact fluorescents and induction lighting for increased longevity, low running costs and greater output.
LED's are rapidly evolving into the most efficient light source available. Combine this with the phasing out of inefficient lamps across the industry and the results are a revolution in the lighting sector.
ROBUS Area Sales Managers are available to discuss lighting designs, give product presentations and conduct site visits and product training.They work alongside our wholesale stockists to deliver the service that you need when you need it.
ROBUS continually invest in the creation and development of practical low energy lighting solutions and offers a comprehensive range of low energy lamps and luminaires in all categories.Today’s energy saving solutions are not limited to LEDs, but also compact fluorescents and induction lighting for increased longevity, low running costs and greater output.
LED's are rapidly evolving into the most efficient light source available. Combine this with the phasing out of inefficient lamps across the industry and the results are a revolution in the lighting sector. Compare a standard fitting with a product from the ROBUS energy saving range by using our Energy Saving Calculator.
See how you can save big when you buy ROBUS!
Now you can create spaces that will allow the people within them to work, learn, play and relax in comfortable, high performance lighting.
We take your plans and create a lighting plan so you don't have to! We have been delivering lighting expertise for over 34 years and have been designing and manufacturing winning LED product lines for 18 years, this is why you can Trust ROBUS.
ROBUS provide a comprehensive range of indoor and outdoor lighting solutions to meet the needs of today's Architects and Specifiers to suit any application. We continuously expand and improve popular product lines while also introducing new, market-led products. We have an in-house New Product Development team, Research, Development and Innovation Team and a Technical team who are dedicated to creating innovative products addressing the needs of any application.
Our aim is to create products which:
Some of our most impressive product ranges this year include the new CCT3 Selectable options and STREEX Street Lighting.
All ROBUS products go through a rigorous testing process. The testing process includes; material tests, temperature tests, photometric tests, ageing tests, dimming tests, emergency tests, voltage & switching tests, electrical tests and construction tests.
Each product introduced and the manner in which it is launched, together with merchandising, stocking and after sales support are all created in conjunction with ROBUS stockists. We’re here to advise, support and implement feedback so please keep talking.
Our entrepreneurial approach means our teams always do what they say they will do. Our front-line sales people are empowered to make decisions locally. We move fast, anticipating and responding to customer needs. We currently have over 60 directly employed sales people worldwide focused solely on customer service, quick response and fast turn around of orders.
We have over 1,100 products that are bound to cater for any possible lighting need you have. Download or browse the ROBUS Catalogue here.
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